Faq

FAQ's:

How can I contact customer service?

Please call/email Customer Service at International Customers
For customer service, including questions about returns, please call our offices at: (877)-245-8631

What are your Customer Service hours?

We are available to assist you, (877) 245-8631 10am-4pm EST from Monday thru Friday

Will SexArena.com appear on my credit card statement?

No, EDA Partners, Inc. will appear on your credit card statement.

How do I find out about specials from SexArena.com?

Watch our website for weekly specials, free videos, sales, special discounts and more!
Also, visit your page to sign up for email offers we send only to our customers!

Do you make substitutions for items shown on the website?

No. We will only send you the exact item you purchased..

I like the idea of using a credit card on-line; however, what is your security?

Our websites, which run on state of the art Microsoft technologies, use SSL encryption, the highest form of encryption security available right now.

I tried to login and it won't let me, what is wrong?

The problem could be as simple as not using lower case characters or it is probably the browser you are currently using.
We suggest using the most recent versions of Netscape, Mozilla Firefox, or Internet Explorer.

I was trying to login and my password didn't work, can you find it?

In the event that you forget your password, it can be emailed to you. and enter the appropriate information.
You can always reach this page through the My Account section of the website.
We suggest that you:
Write down your password and keep it in a safe place.
Use lower case letters and make it short (at least 7 characters)and simple, (using alpha and numeric characters).